Shipping Policy
1. Delivery Overview
To provide you with high-quality health and wellness essentials at the best value, Mysty Bazaar partners with global suppliers. Your items are dispatched directly from these trusted facilities to your door. This efficient model means products may occasionally arrive in separate parcels even if ordered together. Our policy ensures a secure and transparent delivery process. Updated: 28 May 2026
2. Fulfillment Windows
Order processing typically takes 2-5 business days. Please note that we do not process or dispatch orders during weekends or public holidays. During peak seasonal periods or high demand, processing may take slightly longer. We appreciate your patience as we ensure every item is prepared with care for its journey to you.
3. Regional Arrival Times
While we strive for prompt delivery, the following timeframes are estimates based on regional logistics and serve as a general guide:
- • North America: 2-10 business days
• UK & Europe: 3-15 business days
• International: 5-30 business days
Please note that individual items may arrive sooner or later than these projections depending on local courier handovers and specific product origins.
Variables such as customs clearance, local postal efficiency, and holidays can occasionally impact the arrival date.
4. International Duties & Taxes
Mysty Bazaar is proud to serve a global community. Please be aware that cross-border shipments may be subject to import taxes or customs duties upon arrival in your country. As these charges are determined by local authorities, they remain the responsibility of the recipient and cannot be predicted or covered by us.
5. Order Tracking
Once your package is on its way, you will receive a confirmation email featuring your tracking number. Tracking details usually update within 48-72 hours of dispatch. For orders containing multiple items, you may receive separate tracking links to manage each part of your delivery experience.
6. Shipping Rates
Your shipping costs are calculated automatically and displayed during the checkout process. We are pleased to provide complimentary worldwide shipping on all orders exceeding £60. For orders under this amount, a subsidised flat-rate fee applies based on your specific delivery location.
7. Delivery Address Accuracy
To ensure your wellness products reach you, please verify your address details at checkout. Mysty Bazaar is unable to rectify issues caused by incorrect data. If a package is returned to a supplier due to an address error or remains unclaimed, the customer may be responsible for redelivery fees or receive a refund minus the original shipping and handling costs.
8. Missing Shipments
In the rare event that your order has not arrived within 40 business days after dispatch, please contact our support team. We will coordinate with our carriers to locate your parcel. Please be advised that all claims for non-receipt must be formally submitted within 60 days of the shipping date to be eligible for investigation.
9. Policy Updates
We may update our shipping protocols to reflect changes in logistics or service standards. All adjustments will be published on this page. For specific inquiries regarding your order status or our shipping methods, please reach out to our dedicated support team through our contact page or via our official email address.